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Volkswagen of Rutland

Worst service ever. Complete rip off. After carefully milked 2700$ the “complementary” wash wasn’t even done, the inside plastic wasn’t put back on and I’m missing a piece from a letter Q on the tailgate. What a terrible experience. Do not recomend

This is our second Audi Q5 from Andrew at Lungren Auto in Rutland. Everything went better than expected and we love our new car. Thanks also to Jim our sales rep who guided us through the set-up process for the Audi.

horrible experience!!!! i was lied to twice by the sales team the truck smelled like cigarettes. there detailing of the truck was discussing i asked before i drove 2 hours to go see the truck what the condition of the tires were in. i was tolled they were great! nope, they were almost completely worn. they didn't pass inspection in new Hampshire so they put an inspection. Sticker on the truck and it did not pass im tempted to report them to the state of Vermont i would definitely whould stay away the this place.

VW of Rutland is a terrific place to buy a new EV in VT, particularly for a firsttime EV buyer! Very informed about all VT state purchase incentives, they even have the VT Replace Your Ride program, not all dealers do. Andrew and Dean knew their EVs well, no pressure, no xx, got a very fair price, would definitely buy from them again! They sold me the VW ID4 Pro AWD. After 1,000 miles of driving its an awesome car, exceeding my expectations - handling, acceleration, build quality, insanely quiet ride, comfort, space, and it only costs me $8.40 to "fill up" at home from 20% to 80% state of charge! On its first nonstop, long distance drive from VT to NYC it got 300 miles of range using Adaptive Cruise Control at the posted speed limits, way above the EPA rating!

very good experience first time at dealership. we highly recommend Rutland Ram. Truck was in perfect

Everyone we encountered at the dealership was helpful. We could not have asked for a better experience. We highly recommend this dealership.

From my first phone call with my salesman Jim, to my final handshake with Ron in the Service department, my buying experience with Audi of Rutland has been terrific. Professional from start to finish. All of my questions were answered and the entire team went out of their way to ensure everything was smooth from my first inquiry until I pulled out in my new Q3. I love the dealership as much as the car!

I been coming to the dealership for years since 1998 I have always been happy

Quick and easy with the best staff around!! Highly recommend stopping by for quality service!!

Great salesman, no xx, quick sale, knowledgeable staff, Ram1500 was as in condition as advertised which is good bc I am an hour away, finance woman was efficient and again no xx, only complaint is the sales price was not advertised correctly on Edmunds which feeds from their site…so was not happy that they didn’t honor the lower price…but I still believe I got a good deal in this crazy market. Would but from this dealer again.

Customer service is excellent. Jim Heilman, our salesman was knowledgeable, courteous and incredibly responsive. Michelle, in financing department was also very knowledgeable and thorough. They made my experience extremely positive.

Jim Heilner Was exceptional with my wife explaining all the features of the vehicle, Again exceptional!!

We worked with salesman Phillip & he was great. Explained about the car but went over about the crazy wait time happening now. We emailed back and forth & he always replied right back. Honest, kind, knowledgeable and patient person. I would absolutely work with him again.

Our sales person Philip was extremely helpful in finding and getting the car my mom wanted in the desired time frame. They worked very well with us and the process was extremely smooth with no surprises.

Matt our salesperson took care to explain the differences between the various models. This was very helpful because we had never considered or purchased this make of SUV before. He encouraged us to drive 5 different models and then evaluate them. It was the easiest purchase of a SUV that we have ever had. Matt and Michell took great care throughout the decision and buying process with us. We highly recommend them if you are looking to replace an older vehicle. The SUV was delivered to us cleaned and service inspection checked. He introduced us to the service team and scheduled our return appointment for the oil change in 6 months. The staff knows their vehicles extremely well. The entire experience was very positive. Thanks