Customer Testimonials
This is our second Audi Q5 from Andrew at Lungren Auto in Rutland. Everything went better than expected and we love our new car. Thanks also to Jim our sales rep who guided us through the set-up process for the Audi.
VW of Rutland is a terrific place to buy a new EV in VT, particularly for a firsttime EV buyer! Very informed about all VT state purchase incentives, they even have the VT Replace Your Ride program, not all dealers do. Andrew and Dean knew their EVs well, no pressure, no xx, got a very fair price, would definitely buy from them again! They sold me the VW ID4 Pro AWD. After 1,000 miles of driving its an awesome car, exceeding my expectations - handling, acceleration, build quality, insanely quiet ride, comfort, space, and it only costs me $8.40 to "fill ...
very good experience first time at dealership. we highly recommend Rutland Ram. Truck was in perfect
Everyone we encountered at the dealership was helpful. We could not have asked for a better experience. We highly recommend this dealership.
From my first phone call with my salesman Jim, to my final handshake with Ron in the Service department, my buying experience with Audi of Rutland has been terrific. Professional from start to finish. All of my questions were answered and the entire team went out of their way to ensure everything was smooth from my first inquiry until I pulled out in my new Q3. I love the dealership as much as the car!
I been coming to the dealership for years since 1998 I have always been happy
Quick and easy with the best staff around!! Highly recommend stopping by for quality service!!
Great salesman, no xx, quick sale, knowledgeable staff, Ram1500 was as in condition as advertised which is good bc I am an hour away, finance woman was efficient and again no xx, only complaint is the sales price was not advertised correctly on Edmunds which feeds from their site…so was not happy that they didn’t honor the lower price…but I still believe I got a good deal in this crazy market. Would but from this dealer again.
Customer service is excellent. Jim Heilman, our salesman was knowledgeable, courteous and incredibly responsive. Michelle, in financing department was also very knowledgeable and thorough. They made my experience extremely positive.
Jim Heilner Was exceptional with my wife explaining all the features of the vehicle, Again exceptional!!
We worked with salesman Phillip & he was great. Explained about the car but went over about the crazy wait time happening now. We emailed back and forth & he always replied right back. Honest, kind, knowledgeable and patient person. I would absolutely work with him again.
Our sales person Philip was extremely helpful in finding and getting the car my mom wanted in the desired time frame. They worked very well with us and the process was extremely smooth with no surprises.
Matt our salesperson took care to explain the differences between the various models. This was very helpful because we had never considered or purchased this make of SUV before. He encouraged us to drive 5 different models and then evaluate them. It was the easiest purchase of a SUV that we have ever had. Matt and Michell took great care throughout the decision and buying process with us. We highly recommend them if you are looking to replace an older vehicle. The SUV was delivered to us cleaned and service inspection checked. He introduced us to the service team and scheduled ...
Justin and the entire group of folks were total xxxxxxBest experiance I have had buying a car in 25 years!! Thanks again to all who helped regards michael barnwell
A special thank you to Rutland Dodge Ram Dealership in Vermont. I had a wonderful experience in purchasing my 2019 Subaru. I've never dealt with a group of people that have been so nice and met all my expectations. Special thanks to Kelsey, salesperson, and Stan, sales manager, Jared, business manager, and Brian, general manager. Heinz Babij Belchertown, MA
Phillip and Michelle were a pleasure to work with. No pressure, no “sales pitch”. I love my Subaru!
It was one of the best experiences buying a car, that we have ever had. Phill was amazing, he made us feel important, he was never pushy, we Laughed, joked and felt like part of the Subaru family. We would recommend him and the dealership to anyone. Can’t wait to enjoy our car. Thank you again Michael and Barbara Dwinell
What a WONDERFUL experience buying a car…finally!! Thank you to Phill Maxwell for listening and answering my questions, “hearing me” plus taking many hours to help me find an amazing car! I will recommend you and this dealership. ✌️
We worked with Justin to purchase our new vehicle. We didn't actually plan on buying a car that day. Just wanted to test drive the Atlas. A brief time later, we bought a new 2022 Black Atlas.
Philip was very kind, patient, helpful and knowledgeable making my car buying experience more pleasant than I anticipated. In my opinion, Philip excels in his job!!
People set the standard for any business. Holly in service is very professional and personable. She is a pleasure to work with. Jerry Hansen
My buying experience at Rutland auto group was quick and easy. Chris Hardina was on the ball and to the point.
The staff at Rutland Auto Group was great! Philip really took the time to help me find the right truck for me. Will always use them for future business.
As long as I keep driving VW I will keep coming back to Rutland. The best around by far.
Our Salesman Phil at Subaru Dealership was amazing, I found my 15 Jeep Wrangler on Cargurus. I called the dealership told them I was on my way . They stayed late and definitely gave me a pymnt I could afford. Kudos to Phil & Michelle. Extremely Nice, Great place. Thank you all So much for your hard work and dedication!! Debra Williams & Ron Robinson. Thank you for saving the little ones Car seat cover. It meant a lot to a 6 yr old.
I went to the Rutland Subaru dealership because I couldn't find what I was looking for in NY. I found the prices could not be beat by my local Subaru dealer. Phil was great to work with! I test drove a couple different cars and he was very honest about the pros and cons of each one. They went the extra mile to work through a couple different financing scenarios. As an added bonus, they could take care of all the New York DMV registration paperwork from there. When my plates were sent to the dealership Phill gave me ...
Nicholas and Michelle went above and beyond in their customer service at every step of the way! Thank you thank you for my dream of a black Subaru Crosstrek, in the midst of this crazy time and car shortages! I strongly recommend working with Nicholas and Michelle and Rutland Subaru to all!
I bought a new ( 2021 ) Subaru Outback on June 23, 2021 from Rutland Subaru in Rutland, Vermont. The salesman who sold me the Outback was Chris Hardina and I cannot say enough positive things about him. Chris was respectful, patient, knowledgeable, professional and very helpful in answering all my questions. I will be recommending Chris to anyone I know who is interested in buying a Subaru because I am sure that they will have as positive a buying experience as I had. If you have any questions please do not hesitate to contact me. Michael Quinn
Steve Lattuca was the salesman at Subaru Rutland who answered the phone on our initial call to inquire about car availability. From that first day all the way through the entire purchasing process of our 2021 Forester, we liked Steve! He is THE BEST of what one hopes for in a car salesman: candid, prompt with follow-up emails and return calls, and doing what they say they will do. Last Tuesday when we went to pick up the car, most importantly to us, he spent over 2 hours walking us step-by-step through the technology, helping us learn what we needed to know ...
Excellent service and respect. I am working with Chris Harding for second time and he has made my wishes come true. The manager also very willing to help make the car something I can live with every month. The finance person also warm and helpful. I will return. Happily Lois Osnow
Justin was an incredible person to work with during the buying experience. He made everything easy and helped me find a car that I absolutely love! He is the best!! I highly recommend working with him !
Phil went above and beyond. I’ve been looking for a used vehicle and have made several trips an hour north to the dealership but didn’t find the right one one early Saturday morning Phil called me and said that they received a used vehicle with low mileage well within my budget on the lot took photos and sent me a video of the vehicle on his own time we closed the deal the next business day. Phil is a very personable salesman, and exceeded my expectations, and encourage you to give the dealership a call and ask for ...
After spending time w/ salesman Phil Maxwell, we highly recommend this individual. He is thorough, efficient, attentive and professional. And he clearly explains every feature of the car he sold us.
Thank you Jim and AJ. You made purchasing our vehicle so stress free and fun. I could not find a better deal anywhere. You are the best!!!
I came to Rutland VW from Portsmouth, 175 miles away! Justin Pelerin worked with me from start to finish; even offering to come in on his day off on delivery day. I was able to get fair and reasonable negotiating with them and during the whole process, they did exactly what they said they would do! This is so rare today. Totally transparent dealings with professionals who CARE about customers, CARE about the products they sell and work hard to maintain the integrity of the Rutland Auto Group and their reputation. I would recommend anyone, no matter how far away you ...
This is a high quality car dealership. We did not purchase a vehicle from them due to COVID-19 (we are out of state buyers), but they are definitely honest and transparent. Their pricing is not as aggressive as other dealerships and we found better deals in our home state. But...just buyer beware on a lot of the dealerships advertising much lower pricing and incentives up front. They are more than likely showing you numbers that you do not qualify for to lure you in. And I don't mean based on credit, because I have near perfect credit. After ...
We purchased our truck today Dennis and Jared were both great awesome customer service I would highly recommend this dealership to any one looking for fast and courteous service
I would highly recommend this dealership, and especially Colin Lajoie. He is knowledgeable, proficient, and very professional. I was greeted by a smiling friendly face. He went above and beyond to help me in choosing the right vehicle for my lifestyle.
Thank you to Holly Kehoe for her help for choosing a vehicle! She was great and helpful to work with! Five stars for her help!
If you don’t have a “sales person of the year” than Todd Kitchin has my vote. He was extremely patient, gracious and knowledgeable throughout my car purchasing process.
We were not sure of the dealership to do business with. Jacob Field did a great job of explaining every thing and it was his presentation that convinced us to do business with Kinney
We’ve been going to Rutland Motors/Kinney Subaru for several years to have our car serviced, and now we’ve purchased a new Subaru from them. They made the experience totally enjoyable!
I usually don’t like salesman. But Nik was right on point what we were looking for. I would recommend Nik Houghton and I know I’ll be back when I need a new truck.
The whole team was helpful in the purchase of my sweet little GTI. I would highly recommend purchasing a vehicle here if you want to deal with top-notch people.
The team really worked as a well-trained team. Staff was nice and very patient with all our questions, which they answered thoroughly. We've been dealing with Kinney's since the late 1980's, but due to circumstances, have not dealt with them in several years. We're back now and look forward to a long working relationship with them.
The whole car buying experience from this dealership was a great experience, no hassle, coordinated, flexible schedule, very happy with my experience they went out of their way to accommodate us
I have purchased a couple vehicles from Kinney and have come to appreciate how well they stand behind the vehicles they sell. From a helpful and fair sales team to a top shelf service department, I found Kinney to be a team I can trust. I worked with Chris, Graham and David in the sales group to acquire my new ride and when I had some concerns, Ashley & Steve in the service department went the extra mile to get me back on the road the day I brought it in. Solid people running a solid dealership!
Ashley was my service advisor, she was great. I left my vehicle overnight without an appointment. She worked with the technician to make sure it was fixed correctly and that it was completed as promised. Definitely a 5 star experience with Ashley. I highly recommend her
Recently an insurance claim for a new car seat was installed at Kinney. It was done with professionalism and the claim was totally accepted although I did not purchase my Crosstrek from Kinney. I mentioned a noise when breaking to have checked out. Replacement of rotors and pads were done for me under warranty. I was and am very pleased with Kinney service. That you so much.
Service Department: Ashlie arranged the annual service for when I requested it. The work was done well and promptly. I waited in a comfortable location with WiFi.
She did great even was up front on the issues, and kept me informed about the parts and issues that came up while the jeep was in for the work. I will be recommending the service center to anyone that needs work done.
A problem arose with my car on a Friday night, brought it in Saturday morning around 8 am, and it was looked at, fixed and ready for pick up at 10 am. I couldn't thank Ashlie enough for the quick service as I was in a time crunch leaving for college on Sunday!
Dave and Jake went out of their way to help us get our car. This is the first time that I have dealt with Kinney Motors and I would certainly recommend them again. Thanks so much for all that you did for us. I will be back for sure.
I needed a reliable car and no dealership would help me so I went back to Kinney Motors.... Very Happy with the outcome... Thank You All .
This dealership I rated as 5 star for their professionalism from initial contact (Courtney ) to setting up a time/date for available test vehicles to arriving with a warm and cordial welcome to an overview of the clean white facility that had a lounge area for clients to have water or coffee. The next step I was introduced to my lead sales person (Nik) who had everything ready for testing. I requested the car have a blue exterior with brown interior and that is what they had available along with being a cabriolet. The drive was phenomenal. I had never driven ...
I will start this by saying I did work at this dealership a while back. When my lease was up in 2014, I made a massive mistake by not getting my next VW through Kinney. Fucillo VW, said they could beat Kinney’s deal and made all these extra promises. Well, they drop the ball in every way possible. They never sent me a we owe for my termination fee & second set of keys (which they lost). When my vehicle’s tires pressure light came on, 30 minutes after I left the dealership, they refused to fix it. Kinney fixed it ...
Making the appointment for service was hassle free-when checking in the day of service Leslie had the paperwork already prepared, the 20000 mile check up was timely and check out was quick.
Kelly Platts is particularly personable, attentive and knowledgeable when it comes to explaining the financing and the options. Makes things that are like an SAT test to me simple and understandable! She's terriffic, truly!
Sam Hamlin and AJ ( Andrew) made leading a new Audi Q3 simple, and fast. Time was and always is of the essence and they heard me and made the deal beautiful and fast.
I’d never driven an Audi before, and although the car sold itself, Josh at Kinney made the buying experience enjoyable and straightforward. When I decided that I wanted to buy my trade-in back, they made this a simple process too. Followup has been great, would buy from them again
Josh helped me get out of a bad situation in my previous car and got me into my dream car! Helped me with getting a good deal while also getting something I’m in love with!
I did the phone part of my transactions with Deanna. We actually had many calls. She was absolutely great as were the other people too.
My husband picked out a VW Atlas and told me to try it out, I wasn't thrilled, I wanted to stay loyal to the brand I always purchase. Courtney is nothing short of a miracle worker for talking me into stopping by for a test drive. She was the perfect balance of persistent without coming off as pushy. Josh made me love the car (that I wanted nothing to do with prior) and Courney is the reason I didn't purchase somewhere else. Everyone was so patient and friendly with me, even though I wasn't the easiest customer.
Chris Hardina was amazing to work with. His knowledge and expertise from all aspects . From helping make a deal . to introducing me to service staff. Spent all the time I needed to feel comfortable in my new Dodge Ram. I give him kudos!
brought car in for recall had done quickly and did great job no problems but they always give great service even when we purchased it
I, Dee Brewer, just purchased my second Audi with Sales Rep Jim, and I am highly satisfied with my car for the second time now, and the wonderful customer service. I recommend anyone looking for an Audi to come to Kinney Motors.
I worked with Todd Kitchin. He was extremely professional and thorough. Everything went smoothly. He was able to meet my goals with price and model.
Bethany Trout at Kinney was very patient as I did my research. After deciding on a hard-to-locate model she found the exact vehicle I wanted in Pennsylvania and got it here in a day!! All concerned made my experience superlative. The vehicle performs exactly as advertised. Purchased RAM Promaster City Wagon SLT (not VW as indicated)
I was looking because I had to turn my lease in soon. I didn't plan leaving with a new lease. I come from south Burlington which is not around the corner but will not go anywhere else, the people in Burlington suck. Walked and Amanda was there to help. Super cool lady that was professional and new her stuff but was down to earth talking about our kids and she has only been there a short time!Then there was Andrew. I don't know where you found him but I wouldn't let him go. Great hand shake. ...
I scheduled the appointment on line, a very nice and easy feature. I arrived early but was greeted and taken in. Every bit of the service and the facility is no less than outstanding. While waiting for the work to be done I had coffee and a nice talk with a salesman. The first time I have actually enjoyed a visit to a dealership of any brand. This truly a great business, glad I found them!
First Subaru, shopped around @ other "local" dealerships, but Kinney had what I wanted on the lot. Seems like a great team (Dennis in sales, he even picked me up @ home in Andover the day of delivery, Kelly in closing, and was introduced to the Parts and Service Dept. crew). Hope I don't have too see them too often, meaning the service crew.
The team at Kinney was friendly and helpful. It was a positive car buying experience. I would deal with them again when I am car shopping
We had a great experience. Ashley was very informed, and gave us a fair price. I would recommend her to anyone interested in buying a Subaru.
I have been dealing with Kinney Motors for over 25 years and have always been very satisfied with the service and the individuals who work there. At present Jim Heilner has been particularly helpful.
Great service department. Straight forward and courteous. I trust their judgement. They provided a comprehensive review of all the car's problems. I'd recommend them to anyone.
Very friendly staff, not pushy. Let you look without hassle. Fast service and called me the next day to see how I liked the car I purchased!
The Kinney Team provided great service and kept me informed of their progress while servicing my vehicle. Answered all my questions. When purchasing the car Jim was extremely thorough. The same can be said for the service manager..
Right on time and estimate was accurate. Richard was knowledgeable about length of appointment. The car was not washed and had to wait for that to be done.
Never saw Lynn. Worked with Brian. Evetything was perfect Except the timing. I was told 2hrs when I made the appointment, when I brought the car in was told 2 hrs, got the car back in 5 hrs. Dropped off at 9am and picked it up at 2pm, even told them I had to have for a 2pm appointment but still missed my appointment Need to be more accurate or provide loaners for all services. Thanks
Always had a great experience with the team at Kinney. As a front line person, Brian does an excellent job. Driving my second Subaru from Kinney: a 2009 0utback with 84,000 miles. Always had service performed at Kinney including my first Outback.
Friendly, efficient and thorough would recommend the service to all my friends and associates. I've only used this facility because of the service personnel
Kinney and Courtney, the employee that helped me out, were extremely accommodating and very knowledgeable. I've been driving family vehicles for years so this was my first vehicle purchase from a dealership and after shopping at more than 5 accross Vermont and New York, Kinney and Courtney were able to get me in an Audi A4 with little effort (I'm assuming). The car was very aggressively priced so I felt very comfortable settling with the final price with very little negotiating. All of my options and information regarding the sale was laid out very comprehensively and easy to understand. ...
I recently took my '13 Audi S4 in for its major service interval. I want to be clear, that I drove 80 miles to utilize Kinney Audi's Services because my local Audi dealer, in my opinion, doesn't cut it. In this example, the price I was quoted for the EXACT same service at Kinney was Audi of America's catalog price of $680...at my local Audi dealer, they wanted ~$1100...no explanation for the difference. I couldn't be happier with the level of service I received...in addition to performing the service, they diagnosed and fixed a problem with my ...
They got me in quickly for my snow tires even though everyone was rushing to get their tires. The whole staff was friendly and accomodating as always. Brian always remembers me and Kate is so personable on the phone!
Got the price I wanted for my trade in on my Forester. Love my new Outback and the eyesight plus Starlink. Nice looking car. Thanks
I gave this rate because the fair value of the car and great customer service. Courtney did everything possible to make the transaction successful. Thank you for the great customer service.
I have known Lynn many years and he has always conducted himself professionally as well as personally vary attentive and helpful. I am going to buy my tenth Audi in a row within the next year.
The sales team is friendly, knowledgeable and they listen. I have known Kinney Motors for over 35 years and rate them at the top for good local service, sales and being there for you. Todd Kitchen and Greg Woodard were especially competent about knowledge of the Subaru we bought explaining the car and insurance options.
My experience at and with Kinney Motors, has been phenomenal, effortless today and for the past 6+ y. I am on my third VW lease, and I would highly recommend this dealership for their accurate professionalism and hospitality. I enjoyed working with Leslie Holland, Kelly Platts and "The Cowboy"-Jim Heilner, they are a wonderful, loyal team! It's more like a family gathering type of affair! Ty... *Kate is awesome too, she has a great personality!! ??
Leslie is always very helpful and very knowledgeable audi service is almost as good as the car I would always recommend Kinney motor to friends and associates
Manager and salesman ( Sam Hamblin) both made our second lease of an Audi A6 a complete pleasure. Will call on both Andrew and Sam next time.